We define service
to include three key elements: Start-up, training, and support of
our equipment. Our ovens and machines come with a combination of
all three which is essential to maintaining the operation of the
MCT has access
to the premier advisors in the dip molding and coating industry.
We provide answers to specific process and material issues in addition
to providing complete process support for those firms just entering
the market. Our access to knowledge in the vinyl market is unparalleled.
who require added support, we can provide a Continuing Service Agreement
and individual service visits. To support our efforts, we have a
service team dedicated solely to supporting our ovens and machines,
as well as provide much needed service to heating equipment no longer
supported by the original manufacturer.
In further efforts
to provide more than service, we provide classes as presenters for
the Society of Manufacturing Engineers (SME). Our classes include
"The Infrared Tutorial," "Infrared by the Numbers," "Combination
Curing," and "Dip Molding," which are presented at events like Infrared
Technology and Applications, Process Heating, Finishing, and Alternatives
to Injection Molding. We have also given classes for customers and
partners hoping to educate their personnel even further. As a result,
we have developed a wide range of educational materials available
to our customers and partners alike.